Last Updated: November 26, 2025
Introduction
Agentic Service Design (“we,” “our,” “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information.
1. Information We Collect
Information You Provide:
– Name and email address (when you subscribe, purchase, or contact us)
– Billing information (processed by third-party payment processors)
– Account information (if you create an account)
– Information in emails or forms you submit
Information Collected Automatically:
– IP address and browser type
– Pages visited and time spent on site
– Referral source
– Device information
Cookies: See our Cookie Policy for details on cookies we use.
2. How We Use Your Information
We use your information to:
– Process purchases and deliver Digital Products
– Provide Services you’ve requested
– Send you newsletters (if you’ve subscribed)
– Respond to your inquiries
– Improve our website and offerings
– Send important updates about products/services you’ve purchased
– Comply with legal obligations
We DO NOT: – Sell your personal information to third parties – Share your information except as described below – Send marketing emails without your consent (you can unsubscribe anytime)
3. Information Sharing
We share information with:
Service Providers: – Payment processors (Stripe, PayPal, ThriveCart) – to process payments – Email service providers (ConvertKit, MailChimp) – to send newsletters – Hosting providers (Vercel, Netlify, etc.) – to host our website – Analytics providers (Google Analytics, Fathom) – to understand website usage
Legal Requirements: We may disclose information if required by law or to: – Comply with legal processes – Protect our rights or property – Prevent fraud or abuse
Business Transfers: If we sell or merge our business, your information may be transferred to the new owner.
With Your Consent: We may share information with your explicit permission (e.g., testimonials, case studies).
4. Data Retention
We retain your information: – Active accounts: Until you request deletion – Newsletter subscribers: Until you unsubscribe – Purchase records: 7 years (for tax/legal compliance) – Service client data: 3 years after project completion (unless NDA specifies otherwise)
5. Your Rights (GDPR/UK GDPR)
You have the right to:
– Access: Request a copy of your personal data
– Rectification: Correct inaccurate data
– Erasure: Request deletion of your data
– Portability: Receive your data in a machine-readable format
– Object: Object to processing of your data
– Withdraw consent: Unsubscribe from emails anytime
To exercise these rights:
Email hello@agenticservicedesign.com with subject line “Privacy Request”
6. Data Security
We protect your data by:
– Using secure HTTPS connections
– Storing sensitive data with encrypted third-party services
– Limiting access to personal information
– Regularly updating security practices
However: No method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
7. International Data Transfers
Our website is hosted in [location]. Your information may be transferred to and processed in countries outside the UK/EU. We ensure appropriate safeguards are in place.
8. Children’s Privacy
Our services are not directed to children under 16. We do not knowingly collect information from children under 16.
9. Changes to Privacy Policy
We may update this Privacy Policy. We will post changes on this page and update the “Last Updated” date. For material changes, we’ll notify you via email.
10. Contact
Questions about privacy?
Email: hello@agenticservicedesign.com
Last Updated: November 26, 2025